For defective items, SeniorCare provides 7 days exchange or full refunds. If you happen to receive any defective item, please contact us immediately at firstname.lastname@example.org, with image(s) of the defected area(s).
*Do note that exchange and refund are only applicable within 7 days after the delivered date.
Falcon Mobility Products
Wheelchair – 1 Year Warranty.
*Do note that only the metal frame is covered by 12-month warranty. All other parts are not covered.
Blood Pressure Monitor – 5 Years warranty.
Nebulizer – 3 Years warranty.
Thermometer & All other products – 1 Year warranty.
*Omron warranty does not cover damage to the outer case and defects caused by misuse negligence and accident or repaired/modified without manufacturer’s authorisation. Damage to arm cuff and inflation bulb set of blood pressure monitor due to wear and tear is not covered either.
All purchases come with an E-Receipt which will be sent to you via Email. For warranty, please kindly print out your E-Receipt, attach it together with your warranty card and register directly with our manufacturers.